Partner letters that calm instead of provoke

Most conflict flare-ups start with a poorly timed email. We coach teams to separate observation ("we see duplicate listings in these postcodes") from accusation ("you violated exclusivity").

Templates include optional sentences for imperfect data — a credibility saver when POS is partial. They also attach the escalation ladder so recipients know what happens next.

We discourage sending "final warnings" from junior inboxes. Routing rules are part of the kit, not an afterthought.